At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a fast-growing hospitality brand.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a community-focused environment where your leadership can shine.
- Qualifications: Experience in hospitality management with a passion for people and service.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Management Assistant (F/m/d) in Didcot employer: Lounge Café Bars
Join our vibrant team as a Management Assistant in Didcot, where we prioritise a supportive and engaging work culture that values your contributions. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, you'll thrive in an environment that encourages career progression while making a meaningful impact on the local community. Our commitment to employee well-being is evident through our enhanced maternity and paternity pay, paid breaks, and shared tips, ensuring you feel valued every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Management Assistant (F/m/d) in Didcot
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Management Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they relate to customer service and team engagement. Be ready to share your own experiences that showcase your skills in driving sales and managing teams.
✨Tip Number 3
Show off your passion for hospitality! During interviews, make sure to highlight your love for creating great customer experiences and your knack for spotting talent. This will set you apart as someone who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace Management Assistant (F/m/d) in Didcot
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we’re looking for. This helps us see how your skills align with our needs.
Highlight Your Management Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your management experience. Talk about how you've motivated teams, handled challenges, and driven sales in past positions. We want to know how you can bring that same energy to our Lounge!
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read. Stick to clear language and avoid jargon. A well-structured application will help us quickly see your qualifications and enthusiasm. And remember, apply through our website for the best chance of getting noticed!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the key responsibilities like team engagement, customer feedback, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, your ability to connect with others is crucial. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your passion for hospitality and how you create a positive environment for both staff and customers.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like a busy shift or a dissatisfied customer. Think through potential scenarios beforehand and outline your approach. This shows that you can think on your feet and are prepared for the fast-paced nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or opportunities for personal development. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
