At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a focus on community.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Management Assistant in Didcot employer: Lounge Café Bars
Join a vibrant team as an Assistant Manager in Didcot, where your passion for hospitality will shine. With a strong focus on employee growth, we offer fantastic benefits including overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Our supportive work culture ensures that every team member feels valued and empowered to make a difference in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Management Assistant in Didcot
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their values and goals. Show them that you're not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team and helps us get to know you better right from the start.
We think you need these skills to ace Management Assistant in Didcot
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've worked in bars or restaurants before, share specific examples of how you've driven sales or improved customer satisfaction. We love seeing how your background aligns with what we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate good literacy skills, so make sure your writing is polished and easy to read. Remember, attention to detail matters!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the key responsibilities like team engagement, customer service, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, it's crucial to demonstrate your ability to engage and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your natural talent for hospitality and leadership.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling customer complaints or managing staff rotas. Think through potential scenarios beforehand and how you would tackle them. This shows your problem-solving skills and readiness for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
