At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand focused on community and customer satisfaction.
- Benefits: Enjoy overtime pay, staff meals, discounts, paid breaks, and 28 days holiday.
- Other info: Work in a dynamic environment with achievable bonuses and shared tips.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service excellence.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Crisis Management & Resilience - Assistant Manager in Didcot employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Didcot, where your passion for hospitality will shine. With a strong focus on employee well-being, we offer generous benefits including overtime pay, staff meals, and a supportive work culture that prioritises personal development and career progression. Be part of a community-driven environment that values your contributions and rewards hard work with achievable bonuses and shared tips.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Management & Resilience - Assistant Manager in Didcot
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This can help you get noticed and show your enthusiasm for their brand, which is key in the hospitality sector.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Crisis Management & Resilience - Assistant Manager in Didcot
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we’re looking for. This helps us see how your skills align with our needs.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so don’t forget to showcase your leadership abilities. Include examples of how you've motivated teams, handled challenges, or improved customer service. We want to know how you can help us maintain high standards and keep our customers happy.
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read. Use clear language and bullet points where necessary to highlight your key achievements. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specific role of Assistant Manager. Brush up on your knowledge of crisis management and resilience strategies, as well as customer service excellence. This will show that you’re genuinely interested and prepared.
✨Showcase Your Experience
Prepare to discuss your previous roles in hospitality, especially any experience in managing teams or driving sales. Use specific examples to illustrate how you’ve successfully handled challenges in a bar or restaurant environment. This will help demonstrate your capability for the role.
✨Engage with the Interviewer
Don’t just answer questions; engage in a conversation. Ask insightful questions about the team dynamics, customer engagement strategies, and how they measure success. This shows that you’re not only interested in the position but also in contributing positively to the team.
✨Demonstrate Your Passion
Let your enthusiasm for hospitality shine through! Talk about what excites you about working in a fast-paced environment and how you plan to make the Lounge a go-to spot for the community. A genuine passion can set you apart from other candidates.
