At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for customer service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality is essential.
Good literacy skills alongside excellent attention to detail to support reporting on KPIs. You should be a self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Head of Front of House & Hospitality in Devon, Plymouth employer: Lounge Café Bars
Join a vibrant and dynamic team as the Head of Front of House & Hospitality in Plymouth, where we pride ourselves on creating a welcoming atmosphere for both our customers and staff. With shared tips, paid breaks, and generous discounts from day one, we ensure that our employees feel valued and supported. Our commitment to personal development and career progression in a fast-growing business makes us an excellent employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Devon, Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help us feel more confident and articulate when discussing your experience in hospitality and how you can lead a team.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've made customers happy in the past. We want to see that spark and enthusiasm that makes you a great fit for the Front of House role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're genuinely interested in the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Head of Front of House & Hospitality in Devon, Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great customer experiences!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:If you've got experience supervising or leading a team, make it front and centre in your application. Share examples of how you've motivated your team and contributed to a positive work environment. We’re looking for someone who can inspire others and maintain high standards!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns with what we’re looking for. Let’s get your application in and start this journey together!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you brush up on the company’s values and what they stand for. Understand their approach to hospitality and customer service, as well as their menu offerings. This will show that you're genuinely interested and ready to contribute to making every customer leave happy.
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially any supervisory or leadership experience. Highlight specific examples where you've successfully managed a team or improved customer satisfaction. This will demonstrate your capability to step into the Head of Front of House role.
✨Demonstrate Attention to Detail
Since the job requires excellent attention to detail, be ready to share instances where your meticulousness made a difference. Whether it was in reporting KPIs or ensuring a smooth shift, showing that you never settle for second best will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
