At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Locations
Front of House Supervisor - Plymouth employer: Lounge Café Bars
At our Plymouth Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With competitive benefits like shared tips, paid breaks, and generous discounts, alongside opportunities for personal development and career progression, we ensure that our staff not only thrive but also enjoy their time with us. Join a passionate team dedicated to delivering exceptional service to the local community, all while having fun and celebrating successes together.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Plymouth
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a busy shift. Be ready to share these stories in your interview to demonstrate your ability to keep the pace high and maintain that brilliant service we pride ourselves on.
✨Tip Number 3
Show off your passion for hospitality! During your interview, let your enthusiasm shine through. Talk about why you love working in the front of house and how you can contribute to making our Lounge the go-to spot for the local community. We want to see that spark!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Front of House Supervisor - Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you’ve made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team, so don’t forget to showcase your leadership experience. Whether it’s from previous supervisory roles or even team projects, we want to know how you motivate and support others to achieve their best.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the role of a Front of House Supervisor inside out. Familiarise yourself with the company’s values and how they relate to customer service. Be ready to discuss your previous experience in hospitality and how it aligns with their expectations.
✨Show Your Passion
Let your enthusiasm for the hospitality industry shine through. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in past roles. This will demonstrate your commitment to creating a brilliant atmosphere for guests.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, prepare to discuss how you manage tasks and ensure everything runs smoothly. Bring up any relevant experiences where your meticulous nature helped improve operations or customer experiences.
✨Engage and Build Rapport
During the interview, focus on building a connection with your interviewer. Use good communication skills to engage them in conversation, and don’t hesitate to ask questions about the team and the company culture. This shows you’re not just interested in the job, but also in being part of their community.
