At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand focused on community and customer satisfaction.
- Benefits: Enjoy overtime pay, staff meals, discounts, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses and shared tips create a rewarding team environment.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management with a passion for people and excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Wirral, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive benefits including overtime pay, generous discounts, and opportunities for career progression in a fast-growing business. Our supportive work culture prioritises team engagement and customer satisfaction, making it a rewarding place to develop your skills and make a real impact in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get your game face on for interviews! Research the company culture and be ready to showcase your passion for hospitality. Share specific examples of how you've driven sales or improved customer satisfaction in your previous roles.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience in managing teams and delivering exceptional service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be a perfect fit for the Lounge!
We think you need these skills to ace Deputy/Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had as an Assistant Manager, Deputy Manager, or Supervisor. We’re keen to see how your background in restaurants, bars, or cafes has prepared you for this role, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. Use clear language and structure your application well. This will show us that you can handle the paperwork and reporting aspects of the job with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team culture!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer base, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your People Skills
As an Assistant Manager, your ability to engage with both customers and staff is crucial. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. This will demonstrate your natural talent for hospitality.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to talk about how you’ve used data to drive sales and improve team performance. This shows you’re detail-oriented and results-driven.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
