At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic lounge brand known for its brilliant atmosphere and community focus.
- Benefits: Enjoy shared tips, paid breaks, staff meals, and 50% off food and drinks.
- Why this job: Be part of a lively environment where your leadership makes a real difference.
- Qualifications: Strong leadership skills and a passion for delivering excellent customer service.
- Other info: 28 days holiday and a fun, fast-paced workplace await you!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of)
Front of House Supervisor - Cheltenham employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends to boost your confidence.
✨Tip Number 3
Show your passion for hospitality! During interviews, share your experiences and what excites you about creating a great atmosphere for customers. Let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team right from the start.
We think you need these skills to ace Front of House Supervisor - Cheltenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see how much you love being part of a bustling environment and making customers happy. Share any relevant experiences that highlight your passion for hospitality!
Be Specific: Don’t just say you’re great at supervising; give us examples! Tell us about times you've led a team or handled busy shifts. Specifics help us picture you in action and show us you’ve got what it takes to keep our Lounge buzzing.
Keep It Professional Yet Friendly: While we love a casual vibe, remember this is still a job application. Keep your tone friendly but professional. A sprinkle of personality goes a long way, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. Plus, you’ll get to explore more about us and what makes our Lounges special!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the atmosphere of the lounges. Visit one if you can, and observe how the team interacts with customers. This will help you understand the culture and give you great examples to discuss during your interview.
✨Show Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare to share specific instances where you've successfully managed a team or handled a busy shift. Highlight your ability to motivate others and maintain high standards under pressure.
✨Emphasise Customer Satisfaction
Customer happiness is key in this role. Think of times when you've gone above and beyond for a customer or resolved a complaint effectively. Be ready to discuss how you ensure every guest leaves with a smile, as this aligns perfectly with the lounge's mission.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions prepared. Ask about the team dynamics, how success is measured, or what challenges the lounge currently faces. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.