At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Step into management and make a real impact in a fun, dynamic setting.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Cheadle employer: Lounge Café Bars
Join a vibrant and supportive team as the Head of Front of House & Hospitality in Cheadle, where your leadership will help create memorable experiences for our guests. We pride ourselves on a culture that values every team member, offering shared tips, paid breaks, and generous discounts from day one, alongside 28 days of holiday and opportunities for personal growth in a rapidly expanding business. With a focus on community and employee well-being, we ensure that you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Cheadle
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and how you can lead a team.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers. We want to see that you genuinely care about creating a great experience for everyone.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows us that you're genuinely interested and helps you figure out if this is the right place for you.
We think you need these skills to ace Head of Front of House & Hospitality in Cheadle
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great customer experiences!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:Even if you're not in a management position yet, showcase any leadership experiences you've had. Whether it's training new staff or leading a shift, we want to know how you've stepped up in your previous roles. This will help us see your potential as a future supervisor!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to attach all your documents in one go. Plus, it shows us you're keen on joining our team right from the start!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their brands – Lounge, Cosy Club, and Brightside – and understand their unique offerings. This will show that you’re genuinely interested and ready to contribute to their mission of creating a fantastic customer experience.
✨Showcase Your Experience
Prepare to discuss your previous roles in hospitality, especially any supervisory or leadership positions. Highlight specific examples where you’ve successfully managed a team or improved customer satisfaction. Use metrics if possible, like how you increased sales or improved NPS scores, to back up your claims.
✨Demonstrate Attention to Detail
Since the role requires excellent attention to detail, be ready to talk about how you ensure quality in service and operations. You might want to share a story about a time you caught an error before it affected a customer or how you maintain high standards in a busy environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team culture, opportunities for personal development, or how they measure success in the role. It shows you’re engaged and thinking about how you can fit into their vision.
