At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand with a focus on community and team spirit.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic team where your passion for hospitality can shine.
- Qualifications: Experience in hospitality management and a flair for people management required.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Support Manager in Cheadle employer: Lounge Café Bars
Join a vibrant team as an Assistant Support Manager in Cheadle, where your passion for hospitality will shine. With a strong focus on employee well-being, we offer fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Our supportive work culture fosters teamwork and community engagement, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Support Manager in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Managers. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Show up and shine! If you can, visit the lounges you're interested in. Chat with the staff, get a feel for the vibe, and express your enthusiasm for the role. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Brush up on the latest trends in hospitality, customer service excellence, and team management. We want to see that you’re not just passionate but also knowledgeable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Support Manager in Cheadle
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to match the Assistant Support Manager role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team.
Highlight Your Team Management Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your people management skills. Talk about how you've engaged and motivated teams in the past, and any training or development initiatives you've led. We want to know how you can help us maintain that brilliance across our lounges!
Keep It Clear and Concise:While we love a good story, make sure your application is clear and to the point. Use bullet points where necessary and avoid long-winded sentences. This will help us quickly see why you’d be a great fit for the role. And remember, apply through our website for the best chance of getting noticed!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and community involvement. This will show that you're genuinely interested and ready to contribute to the team.
✨Showcase Your People Skills
As an Assistant Support Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your passion for hospitality and your ability to create a positive atmosphere.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've used data to drive sales or improve team performance in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the Lounge is the right fit for you.
