At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand with a focus on community and team spirit.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Cheadle employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant General Manager in Cheadle, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive training opportunities, competitive benefits including overtime pay, generous discounts, and a supportive work culture that values your contributions. Be part of a fast-growing business that prioritises community engagement and personal development, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Managers. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories that highlight your experience in driving sales and team engagement – it’ll make you memorable!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in the Lounge, from customer feedback to team dynamics. This will show you’re ready to tackle the day-to-day challenges of an Assistant Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our amazing team!
We think you need these skills to ace Assistant General Manager. in Cheadle
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Tailor Your Application:Make sure to customise your application to match the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we're looking for. This helps us see how your skills align with our needs and makes your application stand out.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be supporting the General Manager and leading the team. In your application, share examples of how you've successfully managed teams or projects in the past. We want to know how you motivate others and maintain high standards, so don’t hold back on those leadership stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team. So, get your application in and let’s make some magic happen together!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and community involvement. This will show that you're genuinely interested and ready to contribute to maintaining that brilliance.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere, as this is key to driving team retention and customer satisfaction.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've used data to drive sales or improve service standards in previous roles. This will demonstrate your analytical skills and commitment to achieving high standards.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask your interviewer. Inquire about the team's culture, training opportunities, or how they measure success in the role. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
