At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality group with a focus on community and customer satisfaction.
- Benefits: Enjoy staff meals, discounts, paid breaks, and generous holiday allowance.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with real opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service excellence.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager in Carlisle employer: Lounge Café Bars
Join a vibrant team as an Assistant Manager in Carlisle, where your passion for hospitality will shine. With a strong focus on employee growth, we offer fantastic benefits including overtime pay, generous discounts, and opportunities for career progression in a supportive work culture. Be part of a community-driven environment that values your contributions and rewards your hard work with shared tips and long service awards.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get your game face on for interviews! Research the company culture and prepare examples of how you've driven sales and engaged teams in your previous roles. Show them you’re not just another candidate, but the perfect fit for their Lounge!
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, it’s a great way to show your interest in being part of our growing team at StudySmarter!
We think you need these skills to ace Deputy/Assistant Manager in Carlisle
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we’re looking for. This helps us see how your skills align with our needs and makes your application stand out.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your leadership abilities. Include examples of how you've motivated teams, handled challenges, or improved customer service in past positions. We want to know how you can help us maintain high standards and keep our customers happy!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity – we can’t wait to hear from you!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the key responsibilities like team engagement, customer service, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, your ability to engage and motivate your team is crucial. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your leadership skills and your passion for hospitality.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of sales building and labour forecasts. Be prepared to discuss how you've used data to drive performance in previous roles. This shows that you can think analytically and are results-driven.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or opportunities for personal development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
