At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving sales.
- Company: Join a vibrant team at a popular local Lounge with a community focus.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses, shared tips, and emotional support through the Licenced Trade Charity.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Taproom Manager in Carlisle employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Taproom Manager in Carlisle, where your passion for hospitality will shine. With a strong focus on employee well-being, we offer generous benefits including overtime pay, staff meals, and a supportive work culture that prioritises personal development and career progression. Be part of a community-driven environment that values your contributions and rewards hard work with achievable bonuses and shared tips.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager in Carlisle
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around team engagement and customer service. We want you to shine!
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers or your team. This will demonstrate your commitment to making every shift a great one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Taproom Manager in Carlisle
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in bars, restaurants, or cafes. We’re keen to see how your background aligns with the responsibilities of the Assistant Taproom Manager position, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. A well-structured application reflects your ability to maintain high standards, which is crucial for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the ins and outs of the role. Brush up on your knowledge of hospitality, especially in bars and restaurants. Understand the key responsibilities like team engagement, customer service, and sales driving, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Show Your Passion
This role is all about people and community, so let your passion for hospitality shine through. Share specific examples of how you've created a welcoming atmosphere or improved customer experiences in your previous roles. They want to see that you genuinely care about making every customer’s visit memorable.
✨Prepare for Scenario Questions
Expect questions that ask how you’d handle specific situations, like managing a busy shift or resolving customer complaints. Think of real-life examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure. This will show them you’re ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their team culture, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage with them on a deeper level.
