At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant café chain that values community and teamwork.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Carlisle employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager at our Café in Carlisle, where we prioritise employee well-being and development. Enjoy a supportive work culture with generous benefits including overtime pay, staff meals, and a strong focus on career progression within a fast-growing business. With a commitment to excellence and community engagement, you'll find meaningful opportunities to make a difference while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at cafés or restaurants. A friendly chat can lead to insider info and even a referral!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a café or restaurant you love, don’t wait for them to post a job. Pop in, chat with the manager, and express your interest. Sometimes, the best opportunities come from being bold and putting yourself out there.
✨Tip Number 4
Apply through our website! We’ve got loads of great roles waiting for passionate people like you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s make your dream job a reality!
We think you need these skills to ace Assistant Manager - Café in Carlisle
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the café scene shine through! Share experiences that highlight your enthusiasm for customer service and team engagement. We want to see how you make every shift a great one!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in managing teams, driving sales, and maintaining high standards. We’re looking for someone who fits right into our Lounge vibe!
Be Specific About Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven sales or improved customer satisfaction in previous roles. We love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café and its values. Understand their menu, customer service approach, and community involvement. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of key performance indicators relevant to the café industry. Be prepared to discuss how you've used data to drive sales or improve team performance in previous roles.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories that reflect your passion for delivering excellent customer service and creating memorable experiences. This will resonate well with the interviewers and show you're a great fit for their team.
