At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality group with a focus on community and teamwork.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with real opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 35000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Carlisle employer: Lounge Café Bars
As an Assistant General Manager at our vibrant Lounge in Carlisle, you'll be part of a dynamic team that prioritises customer satisfaction and community engagement. We offer a supportive work culture with generous benefits including overtime pay, staff meals, and a strong focus on personal development, ensuring you have the tools to thrive in your career while enjoying a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get your game face on for interviews! Research the company culture and prepare examples of how you've driven sales and engaged teams in your previous roles. Show them you’re not just another candidate, but the perfect fit for their Lounge!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm and professionalism, which are key in the hospitality world.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate and keeps everything in one place!
We think you need these skills to ace Assistant General Manager. in Carlisle
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re keen on seeing how your background aligns with the responsibilities of the Assistant Manager role, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. This reflects your ability to maintain high standards, which is crucial for the role. A polished application shows us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specific role of Assistant General Manager. Research their approach to customer service and team engagement, as well as any recent news or developments. This will show that you’re genuinely interested and prepared.
✨Showcase Your Experience
Be ready to discuss your previous roles in hospitality, especially any experience in managing teams or driving sales. Use specific examples to illustrate how you’ve successfully handled challenges, improved customer satisfaction, or contributed to team retention.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about the team dynamics, the company culture, and what success looks like in this role. This shows that you’re not only interested in the position but also in how you can contribute to the team.
✨Demonstrate Your Passion
Let your enthusiasm for hospitality shine through. Talk about why you love working in this industry and how you aim to create a welcoming environment for customers. Your passion can set you apart from other candidates and make a lasting impression.
