At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Make a real impact in the local community while developing your career in hospitality.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Bury employer: Lounge Café Bars
Join a vibrant and supportive team as the Head of Front of House & Hospitality, where your leadership will help create memorable experiences for our local community. With a strong emphasis on employee well-being, we offer shared tips, paid breaks, and generous discounts from day one, alongside 28 days of holiday and opportunities for personal development in a rapidly growing business. Our culture prioritises excellence and teamwork, making it an ideal environment for those passionate about hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Bury
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for you to show off your passion for hospitality.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience in managing teams and delivering excellent customer service – that’s what they’re after!
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Head of Front of House & Hospitality in Bury
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your formatting is clean and professional. We appreciate candidates who take the time to present their best selves, as it shows you’ll do the same for our customers.
Highlight Your Leadership Skills:Even if you’re stepping up from a team member role, showcase any leadership experiences you’ve had. Whether it’s training new staff or taking charge during busy shifts, we want to know how you’ve led by example. This will help us see your potential as a Supervisor in our vibrant environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team right from the start!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in areas like sales building and customer satisfaction. Be ready to share examples from your experience that highlight your passion for delivering exceptional service.
✨Show Off Your Leadership Skills
As a potential Head of Front of House, you'll need to demonstrate your supervisory skills. Prepare to discuss how you've successfully led a team in the past, tackled challenges, and maintained high standards in a busy environment.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, mention specific instances where your keen eye for detail made a difference, whether it was in reporting KPIs or ensuring a smooth shift. This will show that you take pride in your work.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
