At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks from day one.
- Other info: Great opportunities for personal development and career progression in a supportive environment.
- Why this job: Make a real impact in the local community while developing your career in hospitality.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Burnley employer: Lounge Café Bars
Join a vibrant and dynamic team as the Head of Front of House & Hospitality in Burnley, where we pride ourselves on creating a welcoming atmosphere for both our customers and staff. With shared tips, generous discounts, and a commitment to employee development, we offer a supportive work culture that values your contributions and encourages career progression in a fast-growing business. Enjoy the benefits of paid breaks, staff meals, and a company pension scheme while being part of a community-focused establishment that aims to be the go-to destination for locals.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on an opening that’s perfect for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly chat with the management team can leave a lasting impression and might just give you a leg up when they’re hiring.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot interviews by brushing up on your knowledge of KPIs and best practices in hospitality. Demonstrating your expertise can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Head of Front of House & Hospitality in Burnley
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great customer experiences!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:If you've got experience supervising or leading a team, make it front and centre in your application. Share examples of how you've motivated your team and contributed to a positive work environment. We’re looking for someone who can inspire others and maintain high standards!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns with what we’re looking for. Let’s get your application in and start this journey together!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer base, and be ready to discuss how your experience aligns with their mission of delivering exceptional service.
✨Showcase Your Leadership Skills
As a potential Head of Front of House & Hospitality, it’s crucial to demonstrate your supervisory skills. Prepare examples from your past roles where you’ve successfully led a team, resolved conflicts, or improved service standards. This will show them you’re ready for the next step in management.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, highlight specific instances where your attention to detail made a difference, whether it was in reporting KPIs or ensuring customer satisfaction. This will reinforce your fit for the position.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to staff development or how they maintain high standards in customer service. It shows you’re genuinely interested in the role and the company.
