At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing café brand loved by the local community.
- Benefits: Enjoy tips, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great personal development and career progression opportunities await you.
- Why this job: Be part of a dynamic environment with real opportunities for growth.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality is essential.
Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Burnley employer: Lounge Café Bars
As a Front of House Café Supervisor at our Burnley location, you'll thrive in a vibrant work culture that prioritises teamwork and customer satisfaction. We offer competitive benefits including shared tips, paid breaks, generous discounts on food and drinks, and ample opportunities for personal development within a rapidly growing business. Join us to be part of a community-focused environment where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Front of House Supervisor.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and show off your natural talent for hospitality.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or how they support personal development shows you're genuinely interested in the role and ready to contribute to the local community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Front of House Café Supervisor in Burnley
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made customers happy in previous roles.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured and easy to read.
Highlight Relevant Experience:Make sure to showcase your experience in a bar or café environment. Talk about your previous roles, especially if you’ve supervised a team or worked with KPIs, as this will resonate with us at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the café's menu and the brands they operate. Brush up on your knowledge of hospitality best practices, especially around customer service and food preparation. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others to deliver great service.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, mention specific instances where your attention to detail made a difference, whether it was in reporting KPIs or ensuring customer satisfaction. This will reinforce your fit for the position and the company’s standards.
✨Ask Thoughtful Questions
Prepare some insightful questions about the café's culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals. Plus, it makes for a more engaging conversation!
