At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a focus on community.
- Benefits: Enjoy staff meals, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Night Assistant Manager in Bromley employer: Lounge Café Bars
Join a vibrant and dynamic team as a Night Assistant Manager in Bromley, where your passion for hospitality will shine. We offer a supportive work culture with fantastic benefits including overtime pay, generous discounts, and opportunities for personal development and career progression in a fast-growing business. With a focus on team engagement and customer satisfaction, you'll play a key role in making our Lounge the go-to spot for the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Night Assistant Manager in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your passion for hospitality and people management.
✨Tip Number 3
Show off your skills! If you get the chance, bring along examples of your previous work or achievements in hospitality. Whether it's a glowing customer review or a successful sales strategy, tangible evidence can really make you stand out.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you're genuinely interested in being part of our community-focused Lounge.
We think you need these skills to ace Night Assistant Manager in Bromley
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re looking for someone with hands-on experience, so don’t be shy about mentioning your achievements in driving sales or managing teams!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. Use clear language and structure your application well. This will show us that you can handle paperwork and reporting with precision.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or motivated staff. Highlight your experience in training and retaining talent.
✨Be Customer-Centric
Since customer satisfaction is key, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would handle customer feedback and ensure every guest leaves happy.
✨Prepare for KPIs and Reporting
Brush up on your knowledge of key performance indicators (KPIs) relevant to the role. Be prepared to talk about how you’ve used data to drive sales and improve operations in previous roles. This shows you’re detail-oriented and results-driven.
