At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant hospitality group with a focus on community and team spirit.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager Apprentice in Bromley employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager Apprentice in Bromley, where your passion for hospitality will thrive. With a strong focus on employee growth, we offer extensive training opportunities, competitive benefits including overtime pay, staff meals, and generous discounts, all within a supportive work culture that values your contributions. Be part of a fast-growing business that prioritises community engagement and personal development, making every shift a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Apprentice in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in bars or restaurants. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show up in person! If you’re eyeing a specific Lounge or bar, pop in and introduce yourself. A warm smile and a quick chat with the manager can leave a lasting impression and might just get you an interview.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of customer service and team management. Think of examples from your past experiences that showcase your skills in driving sales and engaging with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Assistant Manager Apprentice in Bromley
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in restaurants, bars, or cafes. We’re keen to know how your background aligns with the responsibilities of an Assistant Manager, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. This reflects your ability to maintain high standards, which is crucial for the role. A polished application shows us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you understand the ins and outs of the Assistant Manager role. Familiarise yourself with the key responsibilities like team engagement, customer service, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, it's crucial to demonstrate your ability to engage and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your natural talent for hospitality and leadership.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling customer complaints or managing staff rotas. Think through how you would approach these scenarios and be ready to discuss your thought process. This shows your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
