At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a focus on community.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Apprenticeship Manager in Bromley employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Bromley, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive benefits including overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Our supportive work culture prioritises team engagement and customer satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Apprenticeship Manager in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Manager roles. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've driven sales in your previous roles. We want to see the real you!
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've had to manage a team or handle customer feedback. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Assistant Apprenticeship Manager in Bromley
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Specific About Your Skills:Make sure to mention your relevant skills and experiences that align with the role of Assistant Manager. Talk about your experience with team engagement, driving sales, and maintaining high standards. We appreciate clear examples that demonstrate your ability to manage a team and deliver results.
Tailor Your Application:Don’t just send out a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Assistant Manager position. Highlight how your background in restaurants or bars makes you a perfect fit for our Lounge. We love seeing candidates who take the extra step!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the key responsibilities like team engagement, customer service, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, your ability to connect with others is crucial. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your passion for hospitality and how you create a positive environment for both staff and customers.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with customer complaints or managing staff rotas. Think through potential scenarios beforehand and have clear, structured responses ready. This shows your problem-solving skills and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for personal development, or how success is measured in the role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
