At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a community focus.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Earn bonuses, share tips, and receive emotional support through the Licenced Trade Charity.
- Why this job: Be part of a fast-growing business with great opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Apprentice Manager in Bromley employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Apprentice Manager in Bromley, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive benefits including overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Our supportive work culture prioritises team engagement and customer satisfaction, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Apprentice Manager in Bromley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion for hospitality! Share specific examples from your past experiences that highlight your skills in customer service and team management. Let them see your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Apprentice Manager in Bromley
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion for customer service and team engagement, as we want to see how you can contribute to making our Lounge the go-to spot in the community.
Be Specific About Your Experience:Don’t just list your previous roles; dive into the details! Talk about your experience in managing teams, driving sales, and maintaining high standards. We’re looking for someone who can hit the ground running, so show us how your background aligns with what we need.
Highlight Your People Skills:As an Assistant Manager, you'll be working closely with both the team and customers. Make sure to emphasise your people management skills and any examples of how you've successfully engaged and motivated a team. We want to know how you can create a positive atmosphere!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you understand the ins and outs of the Assistant Manager role. Familiarise yourself with the key responsibilities like team engagement, customer feedback, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, it's crucial to demonstrate your ability to engage and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your natural talent for hospitality and your flair for talent spotting.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of sales building and labour forecasts. Be prepared to discuss how you've used data to drive performance in previous roles. This shows that you can maintain high standards and contribute to the Lounge's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. Plus, it leaves a lasting impression!
