At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team in a fast-growing hospitality business.
- Benefits: Enjoy overtime pay, staff meals, discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a community-focused environment where your leadership can shine.
- Qualifications: Experience in hospitality management with a passion for people and service excellence.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Quality Management Assistant in Bristol employer: Lounge Café Bars
Join a vibrant and dynamic team as a Quality Management Assistant in Bristol, where your passion for hospitality will shine. With a strong focus on employee development, we offer a supportive work culture that values your contributions, alongside fantastic benefits such as generous discounts, paid breaks, and opportunities for career progression in a fast-growing business. Experience the joy of working in a community-focused environment that prioritises both customer satisfaction and team engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Management Assistant in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Quality Management Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company culture and prepare examples of how you've driven sales and engaged teams in previous roles. Show them you're not just about maintaining standards, but also about making every customer experience unforgettable.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it shows you’re serious about joining our team and helps us keep track of your application easily.
We think you need these skills to ace Quality Management Assistant in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience in managing teams, driving sales, and maintaining high standards. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Manager inside out. Familiarise yourself with the key responsibilities like team engagement, customer feedback, and driving sales. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a people manager, your ability to connect with others is crucial. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your passion for hospitality and how you create a positive environment for both staff and customers.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about situations where you've had to maintain high standards under pressure or drive sales in a challenging environment. Practising these scenarios will help you articulate your thought process and decision-making skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or opportunities for personal development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
