At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand with a vibrant culture.
- Benefits: Enjoy overtime pay, staff discounts, and 28 days holiday.
- Other info: Exciting opportunities for personal growth and the most talked-about staff parties!
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in management within bars or restaurants is essential.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
General Manager - Portishead in Bristol employer: Lounge Café Bars
At our Portishead Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us to lead a passionate team in a community-focused setting, where your unique management style can shine and contribute to making our Lounge a beloved local destination.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Portishead in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the Lounge brand. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your unique style shine through. We want to see how you’d fit into our Lounge culture and lead your team with flair.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a busy bar environment. We love candidates who can think on their feet and keep the vibe positive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our amazing team at the Lounge.
We think you need these skills to ace General Manager - Portishead in Bristol
Some tips for your application 🫡
Show Your Unique Style:When you're writing your application, let your personality shine through! We want to see how you would bring your unique flair to the role of General Manager. Don't be afraid to share your vision for making our Lounge a special place.
Highlight Relevant Experience:Make sure to showcase your experience in managing teams and delivering great customer service. We love seeing examples of how you've led successful shifts or improved team performance in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break things down!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the Lounge's concept, values, and what makes it special. Research their menu, customer reviews, and any recent news. This will show your genuine interest and help you connect your experience to their unique environment.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and creating a positive work culture. Be ready to discuss how you would apply this to ensure every shift runs smoothly.
✨Understand KPIs and Budget Management
Brush up on key performance indicators relevant to the role. Be prepared to discuss how you’ve managed budgets, stock levels, and labour costs in previous positions. This will demonstrate your ability to make data-driven decisions that align with the Lounge's standards.
✨Engage with Customer Sentiment
Customer satisfaction is key in this role. Think of specific instances where you’ve improved customer experiences or handled feedback effectively. Sharing these stories will highlight your commitment to ensuring every customer leaves happy, which is at the heart of what they do.
