At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and team engagement.
- Company: Join a vibrant hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy staff meals, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager -Training and Development in Bristol employer: Lounge Café Bars
Join a vibrant team in Bristol as an Assistant Manager, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive benefits including overtime pay, generous discounts, and opportunities for career progression in a supportive work culture. Be part of a community-driven environment that values your contributions and rewards your hard work with shared tips and long service awards.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager -Training and Development in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Lounge, Cosy Club, or Brightside. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making a memorable impression.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've driven sales or improved team engagement. We want to hear how you tackled challenges and what you learned from them – it shows you're ready for the Assistant Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Assistant Manager -Training and Development in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experience aligns with our mission to create a welcoming environment for every customer.
Highlight Relevant Experience:Make sure to showcase your background in restaurants, bars, or cafes. We’re looking for someone who’s been in the trenches, so share specific examples of your achievements and how they relate to the role.
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. Use clear language and structure your application well to demonstrate your literacy skills and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and how they align with your own. Brush up on their menu and any recent news about them. This shows you’re genuinely interested and prepared.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Be ready to share examples of how you've successfully led a team or resolved customer issues in the past. Highlight your passion for hospitality!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing staff during busy shifts or dealing with customer complaints. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
