At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy staff meals, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with real opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager, Development in Bristol employer: Lounge Café Bars
Join a vibrant team in Bristol where your role as Assistant Manager will not only enhance your leadership skills but also immerse you in a supportive work culture that prioritises employee well-being and development. With benefits like overtime pay, generous discounts, and opportunities for career progression, you'll thrive in an environment that values your contributions and fosters a sense of community both within the team and with our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Development in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Lounge, Cosy Club, or Brightside. A friendly chat can lead to insider info about job openings and even a referral!
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality and how you engage with people. Share stories that highlight your experience in driving sales and team retention – it’ll make you stand out!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle customer feedback or manage a busy shift. We love candidates who can think on their feet and demonstrate their problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect!
We think you need these skills to ace Assistant Manager, Development in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to match the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we’re looking for. This helps us see how your skills align with our needs.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your leadership abilities. Include examples of how you've motivated teams, handled challenges, or improved performance in past positions. We want to know how you can help us maintain high standards and drive sales.
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read. Use clear language and keep your sentences concise. This shows us that you have good literacy skills and attention to detail, which are essential for the role. Don’t forget to apply through our website for the best chance!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specific role of Assistant Manager. Brush up on your knowledge of hospitality best practices, sales strategies, and team management techniques. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing staff during a busy shift. Think through these scenarios beforehand and have clear, concise responses ready to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
