At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and team engagement.
- Company: Join a vibrant hospitality group with a focus on community and teamwork.
- Benefits: Enjoy overtime pay, staff meals, discounts, and 28 days holiday.
- Other info: Achievable bonuses and shared tips create a rewarding work environment.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality management and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Director, Career Development in Bristol employer: Lounge Café Bars
As an Assistant Manager at our vibrant Bristol location, you'll thrive in a supportive and dynamic work culture that prioritises team engagement and customer satisfaction. With benefits like overtime pay, generous discounts, and opportunities for personal development, we empower our employees to excel in their careers while enjoying a fulfilling work-life balance. Join us in creating a welcoming community hub where your passion for hospitality can shine and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director, Career Development in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at your target companies. You never know who might help you land that dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles. Remember, they want to see the real you, so be authentic and engaging!
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Assistant Managers and think about how your skills match up. Practise your answers with a friend or in front of the mirror. Confidence is key, and we want you to nail it!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll stand out from the crowd and show us you’re serious about joining our team. Plus, it’s super easy and quick!
We think you need these skills to ace Assistant Director, Career Development in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for, like team management and customer service. This shows us that you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specifics of the Assistant Manager role. Brush up on your knowledge of hospitality best practices, sales strategies, and team management techniques. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a people manager, it’s crucial to demonstrate your ability to engage and motivate a team. Prepare examples of how you've successfully managed teams in the past, handled customer feedback, or driven sales. Be ready to discuss your approach to talent spotting and team retention.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy shift. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, opportunities for personal development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
