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For Companies At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Why this job: Be part of a fun environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management and a passion for people and service.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
The predicted salary is between 30000 - 42000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It’s all about the detail. You’ll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint‑hearted, but you know you’ve got this.
Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked‑about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self‑motivation working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Bracknell employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Bracknell
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the team and customers to understand what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Be ready to share examples of how you've motivated your team or turned a customer's frown upside down. We love hearing about real experiences!
✨Tip Number 3
Prepare for the unexpected! Interviews can throw curveballs, so think on your feet. Brush up on common scenarios you might face in the role, like handling a busy shift or resolving a customer complaint. Show us how you’d tackle these challenges with flair!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your personality and passion for hospitality. We want to see the real you, so don’t hold back!
We think you need these skills to ace Assistant Manager - Bracknell
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented: Since we value attention to detail, make sure your application reflects this. Double-check for any typos or grammatical errors, and ensure your CV is well-structured. Highlight your achievements clearly, as we want to see how you’ve maintained high standards in your past roles.
Tailor Your Application: Don’t just send out the same application everywhere! Tailor your CV and cover letter to match the Assistant Manager role at our Lounge. Mention specific skills and experiences that align with what we’re looking for, like team engagement and driving sales. This shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and any recent news or events. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Highlight your ability to build rapport and trust, as this is crucial for maintaining high standards and team morale.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales, improve customer satisfaction, or manage labour costs. This will demonstrate your analytical skills and commitment to achieving results.
✨Bring Your Unique Flair
The job description mentions that how you achieve success will be unique to you. Think about what makes your management style special and how it aligns with the Lounge's ethos. Be ready to share your ideas on team engagement and customer service, showing that you're not just a fit but a perfect match for their culture.
