At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and long service awards await you.
- Why this job: Step into management and develop your career in a dynamic and supportive setting.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Bicester employer: Lounge Café Bars
Join a vibrant and dynamic team as the Head of Front of House & Hospitality, where your leadership will help create memorable experiences for our local community. With a strong focus on employee well-being, we offer shared tips, paid breaks, and generous discounts from day one, alongside 28 days of holiday and opportunities for personal development in a fast-growing environment. Our supportive work culture encourages growth and recognises long service, making us an excellent employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for you to show off your passion for hospitality.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in managing teams and delivering excellent customer service – that’s what they’re looking for!
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Front of House & Hospitality in Bicester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Supervisory Skills:If you’ve got experience as a Supervisor or Team Leader, don’t hold back! Use your application to showcase your leadership skills and how you’ve successfully managed teams in the past. We’re looking for someone who can inspire and motivate others, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all the necessary documents in one go. Plus, it shows us that you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their Front of House operations and think about how your experience aligns with their mission to create a brilliant customer experience.
✨Showcase Your Leadership Skills
As a potential Supervisor, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past roles where you’ve successfully led a team, resolved conflicts, or improved service standards. This will show them you’re ready for the next step in management.
✨Be Detail-Oriented
Since attention to detail is key in this role, be prepared to discuss how you ensure high standards in service and operations. Bring up specific instances where your meticulous nature has positively impacted customer satisfaction or team performance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to staff development or how they measure success in the Front of House. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
