At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand known for its community spirit.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 28000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Sutton in Belmont employer: Lounge Café Bars
At our Sutton Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Front of House Supervisor, you'll enjoy fantastic benefits such as shared tips, paid breaks, and generous discounts from day one, alongside opportunities for personal development in a fast-growing business. Join us to be part of a community that celebrates hard work and dedication, ensuring every customer leaves with a smile.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Sutton in Belmont
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Front of House Supervisor role.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a brilliant experience for every guest.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and helps keep you on their radar.
We think you need these skills to ace Front of House Supervisor - Sutton in Belmont
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team, so it's important to showcase any leadership experience you have. Whether it’s managing a team or taking charge during busy shifts, share specific examples that demonstrate your ability to motivate and guide others. We love seeing candidates who can lead from the front!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re serious about joining our team. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its lounges. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect your experience to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivated your team and ensured customer satisfaction.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, mention specific instances where your attention to detail made a difference, whether it was in service quality, reporting, or maintaining standards. This will demonstrate that you understand the importance of excellence in hospitality.
✨Communicate Effectively
Good communication is essential for building rapport with both your team and customers. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about team dynamics or customer engagement strategies.
