At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal growth and exciting staff events like Loungefest!
- Why this job: Be part of a fun environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management and a passion for people.
The predicted salary is between 28000 - 28000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - Sutton in Belmont employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where every team member can thrive. As an Assistant Manager in Sutton, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development, all while being part of a community-focused team that values your unique approach to hospitality. Join us for a rewarding career with exciting incentives and a culture that celebrates your contributions!
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Sutton in Belmont
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s showtime.
✨Tip Number 3
Show off your personality! When you're chatting with the hiring team, let your passion for hospitality shine through. They want to see the real you and how you can bring that unique flair to their Lounge.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Sutton in Belmont
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Use your unique voice to describe your experiences and what makes you a great fit for our team. Remember, we want to know the real you, not just a list of qualifications!
Highlight Your Achievements:Make sure to include any achievements or successes from your past roles that demonstrate your ability to drive sales, manage teams, or improve customer satisfaction. Numbers speak volumes, so if you can quantify your successes, do it! We love seeing how you’ve made an impact.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process. Plus, it shows you’re serious about joining our brilliant team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the Lounge brand. Familiarise yourself with their values, menu, and what makes them unique. This will show your genuine interest and help you connect your experience to their culture.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your ability to build rapport and trust with both staff and patrons.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a busy shift or dealing with customer feedback. Think through potential scenarios beforehand and have clear, structured responses ready to demonstrate your problem-solving skills.
✨Emphasise Your Attention to Detail
The job requires high standards and attention to detail. Be prepared to discuss how you've maintained quality in previous roles, whether it's through training staff, managing inventory, or ensuring customer satisfaction. Use specific examples to illustrate your point.
