At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality business with a focus on community and team spirit.
- Benefits: Enjoy overtime pay, staff meals, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and shared tips across the team.
- Why this job: Be part of a dynamic team that values your input and offers real career progression.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Assistant Director of Commercial in Barnstaple, Devon employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Assistant Manager in Barnstaple, you'll enjoy a range of benefits including generous discounts, paid breaks, and opportunities for personal development within a fast-growing business. Join us to be part of a community-focused team that values your contributions and offers a pathway for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Director of Commercial in Barnstaple, Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Lounge or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories that highlight your experience in driving sales and managing teams – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for success! Research the company culture and values of Lounge. Tailor your responses in interviews to reflect how your skills and experiences align with their mission of creating a brilliant customer experience.
We think you need these skills to ace Assistant Director of Commercial in Barnstaple, Devon
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great experiences for customers!
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description and relate your skills and experiences directly to what we're looking for. This shows us that you've done your homework and are serious about joining our team.
Highlight Your People Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your people management skills. Talk about how you've engaged and motivated teams in the past, and any training or development initiatives you've led. We love to see examples of how you've built strong relationships with both staff and customers!
Keep It Clear and Concise:While we appreciate creativity, clarity is key in your written application. Make sure your points are easy to read and straight to the point. Avoid jargon and keep your language simple. We want to understand your qualifications without having to decipher complex sentences!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service philosophy, and community involvement. This will show that you're genuinely interested and ready to contribute to the team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience with driving sales and improving customer satisfaction. Think of specific strategies you've implemented in previous roles that resulted in increased sales or enhanced customer experiences. This will illustrate your capability to meet the company's goals.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about team dynamics, training opportunities, and how success is measured. This shows your enthusiasm and helps you gauge if it's the right fit for you.
