At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand known for its amazing team culture.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team that makes a real impact in the local community.
- Qualifications: Experience in hospitality management with a passion for people and service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Asst. General Manager employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant General Manager in Cheadle, where your passion for hospitality will shine. With a strong focus on employee development, we offer fantastic benefits including overtime pay, generous discounts, and a supportive work culture that prioritises team engagement and customer satisfaction. Be part of a fast-growing business that values your contributions and provides ample opportunities for career progression in a welcoming community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Asst. General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get social! Follow the lounges and brands you’re interested in on social media. Engage with their posts and show your passion for their vibe. It’s a great way to get noticed and might even lead to a chat with someone from the team.
✨Tip Number 3
Prepare for those interviews! Research common questions for Assistant Manager roles and practice your answers. Think about how your experience aligns with their needs, especially around team engagement and customer service.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Asst. General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we're looking for. This helps us see how your skills align with our needs and makes your application stand out.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be supporting the General Manager and leading the team. In your application, share examples of how you've successfully managed teams or projects in the past. We want to know how you motivate others and drive results, so don’t hold back on those leadership stories!
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read and straight to the point. Use clear language and structure your thoughts logically. This shows us that you have good literacy skills and attention to detail, which are super important for this role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and community involvement. This will show that you're genuinely interested and ready to contribute to making the Lounge a special place.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere, as this is key to driving team retention and customer satisfaction.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience with sales building and forecasting. Think of specific strategies you've implemented in previous roles that have driven sales or improved customer feedback. This will illustrate your understanding of the business side of running a successful Lounge.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their approach to team engagement or how they measure success in customer satisfaction. This shows that you're not just looking for any job, but that you're keen on being part of their team.
