At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a community focus.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Earn bonuses, share tips, and receive emotional support through the Licenced Trade Charity.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for great service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Taproom Manager employer: Lounge Café Bars
As an Assistant Taproom Manager at our St Neots location, you'll thrive in a vibrant work culture that prioritises team engagement and customer satisfaction. We offer competitive benefits including overtime pay, generous discounts, and opportunities for personal development within a rapidly growing business, making it an ideal environment for those passionate about hospitality and community connection.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion for hospitality! Share specific examples from your past experiences that highlight your skills in customer service and team management. Let them see your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Assistant Taproom Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Taproom Manager role. Use keywords from the job description and relate your past experiences to the responsibilities mentioned. This shows us that you’ve done your homework and are serious about joining our team!
Highlight Your Team Management Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your people management skills. Talk about how you've engaged and motivated teams in the past, and any training or development initiatives you've led. We love to see examples of how you’ve built strong relationships with your colleagues!
Keep It Clear and Concise:While we appreciate creativity, clarity is key in your written application. Make sure your points are easy to read and straight to the point. Avoid jargon and keep your language simple. This will help us quickly understand why you’d be a great fit for the role!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and prepared.
✨Showcase Your People Skills
As an Assistant Manager, your ability to manage and engage with a team is crucial. Be ready to share specific examples of how you've motivated your team in the past or handled difficult situations. Highlight your talent for spotting potential in others and how you’ve helped them grow.
✨Demonstrate Your Sales Savvy
Since driving sales is a key part of the role, come prepared with ideas on how you could boost sales at their Lounge. Think about promotions, events, or customer engagement strategies that have worked for you before. This will show you’re proactive and ready to contribute from day one.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to team retention or how they measure customer satisfaction. This not only shows your interest but also gives you a better understanding of their expectations and culture.
