At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and a fantastic staff party!
- Other info: Great opportunities for personal growth and shared tips across the team.
- Why this job: Make a real impact in your community while developing your career in hospitality.
- Qualifications: Experience in hospitality management and a passion for people.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - St Neots employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and empowered to shine. As an Assistant Manager in St Neots, you'll enjoy fantastic benefits such as generous staff discounts, paid breaks, and opportunities for personal development, all while being part of a supportive community that celebrates success together. With a focus on career progression and a lively culture exemplified by events like Loungefest, this is more than just a job; it's a chance to thrive in a rewarding hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - St Neots
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the team and customers to understand what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Prepare examples of how you've motivated teams or handled tricky customer situations. We love hearing about real experiences!
✨Tip Number 3
Be ready to talk numbers! Brush up on your knowledge of sales building and KPIs. We want to see that you can drive sales and maintain high standards. Bring some ideas on how you could boost performance in our Lounge!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your personality and passion for hospitality. We’re excited to see how you can bring your unique flair to our team!
We think you need these skills to ace Assistant Manager - St Neots
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you can maintain the brilliance we strive for in our Lounges!
Tailor Your Application:Don’t just send out the same application everywhere! Tailor your CV and cover letter to match the Assistant Manager role at St Neots. Highlight relevant experience and skills that align with what we’re looking for, like team engagement and driving sales. It shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the Lounge brand. Familiarise yourself with their values, menu, and customer service approach. This will help you demonstrate your passion for hospitality and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to build rapport and trust, as this is crucial for maintaining high standards and driving team retention.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve customer satisfaction in previous positions. This shows that you understand the business side of things and can contribute to the Lounge's success.
✨Bring Your Unique Flair
The job description mentions that how you achieve results should be unique to you. Think about what makes your management style special and be ready to share that in the interview. Whether it's a creative approach to training or a unique way of engaging with customers, let your personality shine through!
