At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic team at a popular hospitality brand known for its community spirit.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and a fun staff party!
- Other info: Great opportunities for personal development and shared tips across the team.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in hospitality with strong people management skills and a passion for service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - Northwhich employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As an Assistant Manager in Northwich, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development, all while being part of a community-focused team that celebrates success together. With a commitment to high standards and a culture that encourages individuality, you'll find your role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Northwhich
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the team and customers to understand what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Prepare examples of how you've motivated teams or handled tricky customer situations. We want to see your passion for hospitality shine through!
✨Tip Number 3
Be ready to talk numbers! Brush up on your knowledge of sales building and KPIs. We love candidates who can demonstrate their understanding of how to drive sales and manage labour forecasts. Bring those stats to life with real-life examples from your experience.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your unique style and how you can contribute to making the Lounge the go-to spot in Northwich. We can't wait to see what you've got!
We think you need these skills to ace Assistant Manager - Northwhich
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you can maintain the brilliance we strive for in our Lounges!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to the Assistant Manager role at Northwich. Highlight relevant experience and skills that match the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, take some time to research the Lounge brand and its values. Understand what makes it special and how it connects with the local community. This will help you demonstrate your passion for hospitality and show that you're a great fit for the team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is crucial for maintaining high standards.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators (KPIs) relevant to the role. Be prepared to discuss how you've used data to drive sales, manage labour forecasts, or improve customer satisfaction. This shows that you understand the business side of running a Lounge.
✨Bring Your Unique Style
The job description mentions that how you achieve results will be unique to you. Think about your personal management style and how it aligns with the Lounge's ethos. Be ready to share your ideas on team engagement and customer service, showcasing your creativity and individuality.
