At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a unique culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Experience in hospitality management and a passion for people.
The predicted salary is between 30000 - 35000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special are the brilliant people who run them.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - New Opening - Letchworth Garden City employer: Lounge Café Bars
Joining our new Lounge in Letchworth Garden City means becoming part of a vibrant team within one of the UK's most successful restaurant groups. We pride ourselves on a supportive work culture that values personal development, offering competitive benefits like overtime pay, generous staff discounts, and a unique staff party experience. With a focus on career progression and a commitment to maintaining high standards, this is an excellent opportunity for those passionate about hospitality to thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - New Opening - Letchworth Garden City
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your personality! Don’t just stick to the script; let your passion for hospitality shine through. Share your experiences and how they relate to the role – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager - New Opening - Letchworth Garden City
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for hospitality and what makes you unique.
Tailor Your Application:Make sure to customise your application to match the Assistant Manager role. Highlight your relevant experience in restaurants or bars, and how you've tackled challenges in the past. We love seeing how you fit into our Lounge culture!
Show Off Your Skills:Don’t hold back on showcasing your skills! Whether it’s your knack for team engagement or your ability to drive sales, make sure to include specific examples that demonstrate your expertise and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new opening in Letchworth Garden City!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get familiar with the Lounge's atmosphere and values. Visit a few locations if you can, and soak in the experience. This will help you understand what makes them special and how you can contribute to that brilliance.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is key in hospitality.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve customer satisfaction in previous roles. This shows you're detail-oriented and results-driven.
✨Bring Your Unique Flair
The job description mentions that how you achieve high standards will be unique to you. Think about what makes your management style special and be ready to share that in the interview. Authenticity goes a long way in making a lasting impression!
