At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join the Lounge family, a vibrant and growing hospitality brand.
- Benefits: Earn up to £14/hour, enjoy tips, staff discounts, and paid breaks.
- Why this job: Be part of a fun team, with opportunities for personal growth and career progression.
- Qualifications: Experience in hospitality management and a passion for people.
- Other info: Join us for the most talked-about staff party in hospitality and enjoy 28 days holiday!
The predicted salary is between 11 - 16 £ per hour.
Join the Lounge family and earn up to £14 an hour! Plus, enjoy our fantastic benefits and grow your hospitality career with us!
The Good Stuff
- Hourly pay up to £14.00ph + tips
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - Hourly Paid - Ilkley employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Hourly Paid - Ilkley
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on an Assistant Manager role or can put in a good word for you.
✨Tip Number 2
Get social! Follow Lounge and similar brands on social media. Engage with their posts and stay updated on job openings. It’s a great way to show your interest and get noticed!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with what Lounge is looking for. Show them you’re not just any candidate, but the perfect fit for their team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Lounge family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager - Hourly Paid - Ilkley
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you connect with customers. We want to see that you’re not just looking for a job, but a place where you can thrive and make a difference.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with what we’re looking for, like team management and customer service. This shows us you’ve done your homework and are genuinely interested in joining our Lounge family.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique approach to managing teams and driving sales. We want to know what makes you tick and how you’ll bring your own flair to our Lounge!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our fantastic benefits and culture!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit a local Lounge, soak in the environment, and chat with staff if you can. This will help you understand their culture and give you some great talking points during your interview.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is key in hospitality.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve service standards in previous positions. This shows you're not just about the fun side of hospitality but also the business side.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.