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For Companies At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, staff discounts, 28 days holiday, and exciting staff parties.
- Why this job: Be part of a fast-growing business where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management with a passion for people and service excellence.
- Other info: Great opportunities for personal development and career progression await you!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - Cheadle employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Lounge. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for hospitality shine through. We love seeing candidates who are genuinely excited about creating great experiences.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in the Lounge, from team conflicts to customer complaints. We want to see how you think on your feet and maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our brilliant team!
We think you need these skills to ace Assistant Manager - Cheadle
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented: Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV is well-structured. This is your chance to show us that you can maintain the same level of excellence in your written communication as you would in the Lounge.
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our Assistant Manager role. Highlight relevant experience and skills that match what we’re looking for, like team engagement and driving sales. We appreciate when candidates take the extra step to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details about the role and our company culture there, which can help you craft a standout application!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and any recent news or events. This shows your genuine interest and helps you connect your experience to their expectations.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to build rapport and trust, as this is crucial for maintaining a happy and productive environment.
✨Demonstrate Your Attention to Detail
The job description emphasises high standards and attention to detail. Be ready to discuss how you've maintained quality in previous roles, whether it's through training staff, managing inventory, or ensuring customer satisfaction. Use specific examples to illustrate your commitment to excellence.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about team dynamics, opportunities for personal development, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the Lounge is the right fit for you.
