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For Companies At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and a fantastic staff party!
- Why this job: Be part of a community-focused team and make a real impact on customer experiences.
- Qualifications: Experience in hospitality management and a passion for people and service.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - Burnley employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your personality! Don’t just stick to the script; let your passion for hospitality shine through. Share your experiences and how they relate to the role – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Assistant Manager - Burnley
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Yourself: We’re all about individuality at StudySmarter, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share your unique approach to managing teams and driving sales. Remember, we want to know what makes you, you!
Highlight Your Achievements: Make sure to include any standout achievements from your past roles. Whether it’s boosting sales, improving team morale, or receiving positive customer feedback, we want to hear about it! Use numbers and examples where possible to really make your application pop.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application lands right in our hands. Plus, you’ll get to explore more about us and what we stand for while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect your experience to their unique culture.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is crucial for the role.
✨Demonstrate Your Attention to Detail
The job requires high standards and attention to detail. Be ready to discuss how you've maintained quality in previous roles, whether it's through training staff or ensuring customer satisfaction. Use specific examples to illustrate your commitment to excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to overcome challenges in a fast-paced environment. Practising these responses will help you feel more confident during the interview.
