At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
- Why this job: Be part of a fun environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management with a passion for people and service.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Bristol employer: Lounge Café Bars
At our Bristol Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, we ensure that our employees thrive both professionally and personally. Join us in delivering exceptional service to our local community while enjoying a fun and engaging workplace culture that celebrates your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Bristol
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the team and customers to understand what makes it special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Prepare examples of how you've motivated teams or handled tricky customer situations. We want to see your personality shine through!
✨Tip Number 3
Be ready to talk numbers! Brush up on your knowledge of sales building and KPIs. We love candidates who can demonstrate their understanding of how to drive sales and manage labour forecasts. Bring those stats to life with real-life examples!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for hospitality and your unique approach to management. We’re excited to see how you can bring your flair to our team!
We think you need these skills to ace Assistant Manager - Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you can maintain the brilliance we expect in our Lounges!
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to the Assistant Manager role at our Lounge. Highlight relevant experience and skills that match what we’re looking for, like team engagement and driving sales. It shows us you’re serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the Lounge brand. Familiarise yourself with their values, menu, and customer service approach. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to build rapport and trust, as this is crucial in hospitality.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve customer satisfaction in previous roles. This shows you're results-driven and understand the business side of hospitality.
✨Bring Your Unique Flair
The job description mentions that how you achieve high standards is unique to you. Think about what makes your management style special and be ready to share that in the interview. Whether it's a creative training method or a fun team-building activity, let your personality shine through!
