At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal growth and exciting team events like Loungefest!
- Why this job: Be part of a fun environment where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management with a passion for people and service.
The predicted salary is between 28000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Assistant Manager - Bicester employer: Lounge Café Bars
At Bicester Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Assistant Manager, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Join us for a rewarding career where your passion for hospitality and leadership will shine, all while being part of a community-focused establishment that values every member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers or your team. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our brilliant team at the Lounge.
We think you need these skills to ace Assistant Manager - Bicester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Use your unique voice to describe your experiences and what makes you a great fit for the Assistant Manager role. Remember, we want to know the real you, not just a list of qualifications!
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times when you've motivated your team, handled challenges, or improved team engagement. We’re looking for someone who can inspire others and maintain high standards!
Check Your Details:Attention to detail is key in our industry, so make sure your application is polished and free of errors. Double-check your spelling and grammar, and ensure that all the information is accurate. A well-presented application shows us that you take pride in your work, just like we do at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect your experience to their unique culture.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is crucial for the role.
✨Demonstrate Your Attention to Detail
The job requires high standards and attention to detail. Be ready to discuss how you've maintained quality in previous roles, whether it's through training staff or ensuring customer satisfaction. Use specific examples to illustrate your commitment to excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to overcome challenges in a fast-paced environment. Practising these responses will help you feel more confident during the interview.
