At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing hospitality brand known for its amazing atmosphere.
- Benefits: Enjoy tips, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great opportunities for personal growth and career progression await you.
- Why this job: Be part of a community hub and make a real difference in people's lives.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Tips shared equally across the team, based on hours worked.
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor + Tips in Andover employer: Lounge Café Bars
At Andover Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As a Front of House Supervisor, you'll enjoy fantastic benefits such as shared tips, paid breaks, and generous discounts across our brands, all while being part of a community-focused establishment that values personal development and career progression. Join us to be part of a dynamic team dedicated to delivering exceptional service and making every customer experience memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor + Tips in Andover
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for what makes it special. This will help you show your passion for hospitality during your chat with the management team.
✨Tip Number 2
Prepare some examples! Think about times when you've gone above and beyond in your previous roles. Whether it's handling a tricky customer or leading a successful shift, having these stories ready will demonstrate your experience and commitment to making every customer leave happy.
✨Tip Number 3
Show off your leadership skills! As a Front of House Supervisor, you'll be supporting the management team. Be ready to discuss how you've motivated your team in the past or how you’ve tackled challenges. This will highlight your potential to step up and make a real difference in the Lounge.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows you're keen and ready to join the team. Plus, it’s super easy to do, so don’t miss out on this opportunity to shine!
We think you need these skills to ace Front of House Supervisor + Tips in Andover
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers feel special in previous roles.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for typos and ensure your formatting is consistent. A polished application shows us you care about the little things!
Highlight Relevant Experience:Make it easy for us to see why you’re a great fit by showcasing your relevant experience. Whether it's supervising a team or working in a fast-paced bar environment, connect your past roles to what we’re looking for in a Front of House Supervisor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its values. Familiarise yourself with the Lounge's atmosphere, menu, and community involvement. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Passion for Hospitality
During the interview, share specific examples of your passion for hospitality. Talk about times when you've gone above and beyond for customers or how you've contributed to a positive team environment. This will highlight your natural talent and commitment to the role.
✨Demonstrate Attention to Detail
Since the role requires excellent attention to detail, prepare to discuss how you've managed tasks that require precision. Bring up experiences where your focus on detail led to improved customer satisfaction or operational efficiency.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work under pressure. Think of examples from your past roles where you successfully handled difficult situations, especially in a fast-paced bar or restaurant environment.
