At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic hospitality brand known for its supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great staff parties, competitions, and emotional support available.
- Why this job: Be part of a fast-growing business with real opportunities for personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Andover employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As a Front of House Supervisor in Andover, you'll enjoy fantastic benefits such as shared tips, generous discounts, and opportunities for personal development within a fast-growing business. Join us to be part of a community-focused team that values your contributions and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Andover
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Front of House Supervisor role. Highlight your passion for hospitality and any leadership experiences you've had.
✨Tip Number 3
Show your enthusiasm! When you meet the team, let your personality shine through. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar and show that you're genuinely interested in the position. Plus, it’s a nice touch!
We think you need these skills to ace Front of House Supervisor - Andover
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you’ve made customers happy in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating a brilliant atmosphere.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:If you've got experience leading a team or even just stepping up in busy situations, make sure to mention it! We’re looking for someone who can set the pace and motivate others, so share specific examples of how you've done this in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Lounge family!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get familiar with the Lounge atmosphere. Visit a few locations if you can, and soak in the energy. This will help you understand what makes these places special and how you can contribute to that brilliance as a Front of House Supervisor.
✨Show Off Your Hospitality Passion
During the interview, let your passion for hospitality shine through. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your natural talent and commitment to creating a welcoming environment.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators (KPIs) relevant to the role. Be prepared to discuss how you've used data to drive sales or improve service in past positions. This shows you're detail-oriented and understand the business side of hospitality.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about the team dynamics, challenges they face, or opportunities for personal development. This not only shows your interest in the role but also helps you gauge if the Lounge is the right fit for you.
