At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in our café.
- Company: Join a fast-growing business with a passion for hospitality and community.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a supportive team and grow your career in a fun environment.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Andover employer: Lounge Café Bars
At our Andover Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As a Front of House Café Supervisor, you'll enjoy fantastic benefits such as shared tips, paid breaks, and generous discounts from day one, alongside opportunities for personal development in a rapidly growing business. Join us to be part of a community-focused team that prioritises both customer satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Andover
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be all about making customers happy. Role-play with a friend or family member to nail those customer service scenarios.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories that highlight your love for the industry and how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and ready to join the team!
We think you need these skills to ace Front of House Café Supervisor in Andover
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers feel special in previous roles.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for typos and ensure your formatting is consistent. A polished application shows us you care about the little things!
Highlight Relevant Experience:Make it easy for us to see why you’re a great fit by showcasing your relevant experience. Whether it's supervising a team or working in a fast-paced café environment, connect your past roles to what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you know the ins and outs of the café you're applying to. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Supervisory Skills
Be ready to discuss your previous experience in a supervisory role. Think of specific examples where you've led a team, handled customer complaints, or improved service quality. This will demonstrate your capability to support the management team effectively.
✨Highlight Your Attention to Detail
Since the role requires excellent attention to detail, prepare to share instances where your meticulousness made a difference. Whether it’s about maintaining high standards in service or ensuring accurate reporting on KPIs, make it clear that you never settle for second best.
✨Prepare Questions About Growth Opportunities
Show your ambition by asking about personal development and career progression within the company. This not only reflects your desire to grow but also aligns with their focus on nurturing talent in a fast-growing business.
