At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Exciting opportunities for personal growth and memorable staff events await!
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in management within the hospitality sector is essential.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Locations
General Manager - Alton employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and inclusive work environment where our team members are valued and empowered. As a General Manager in Alton, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development, all while leading a passionate team dedicated to delivering exceptional customer experiences. Join us for a rewarding career with a company that celebrates its staff through exciting events like Loungefest and offers a supportive culture focused on growth and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Alton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current or former employees of the Lounge. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your unique style shine through. The Lounge values brilliant people, so be yourself and share your vision for creating an amazing atmosphere. Remember, they want to see how you can lead and inspire your team!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in the Lounge, from managing a busy shift to resolving customer complaints. Practising these responses will help you feel confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lounge family. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace General Manager - Alton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can lead a brilliant team, so show us how you’d fit right in!
Tailor Your Application:Make sure to tailor your application specifically for the General Manager role at Alton. Highlight your relevant experience in managing teams and delivering great customer service. We love it when candidates connect their past experiences to what we do here at Lounge!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a super-brilliant fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the Lounge's values, menu, and community involvement. This will help you demonstrate your passion for the brand and how you can contribute to its unique atmosphere.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Discuss your approach to training and motivating staff, as well as how you handle challenges. This will show that you can maintain high standards while fostering a positive work environment.
✨Understand KPIs and Budgeting
Brush up on key performance indicators relevant to the role. Be ready to discuss how you’ve managed budgets, stock, and labour in previous positions. This will highlight your ability to make data-driven decisions that align with the Lounge's goals.
✨Engage with Customer Sentiment
Think about how you’ve gathered and acted on customer feedback in your previous roles. Share specific instances where you improved service or offerings based on what customers wanted. This shows you care about creating a great experience for every guest.
