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For Companies At a Glance
- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Join a vibrant lounge known for its exceptional service and community spirit.
- Benefits: Enjoy tips, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
- Other info: Participate in exciting competitions and enjoy the best staff party at Loungefest.
The predicted salary is between 24000 - 36000 £ per year.
Front of House Supervisor – Ipswich
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you\’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It\’s all about the bustle. You\’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You\’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It\’s not a job for the faint hearted, but you know you\’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
Front of House Supervisor - Ipswich employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Ipswich
✨Tip Number 1
Familiarise yourself with the specific lounge culture and values. Understanding what makes each lounge unique will help you connect with the team and demonstrate your passion for hospitality during any informal discussions or interviews.
✨Tip Number 2
Network with current employees or those in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable when you're trying to stand out as a candidate.
✨Tip Number 3
Showcase your leadership skills in previous roles. Be ready to share specific examples of how you've motivated a team or improved service quality, as this will highlight your suitability for the Supervisor position.
✨Tip Number 4
Stay updated on industry trends and best practices in hospitality. Being knowledgeable about current trends can help you engage in meaningful conversations during interviews and show that you're committed to continuous improvement.
We think you need these skills to ace Front of House Supervisor - Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Use keywords from the job description to demonstrate that you understand what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've successfully led a team or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your communication skills, attention to detail, and ability to work under pressure. These are crucial for a Front of House Supervisor role, so make sure they stand out.
Show Enthusiasm for the Company: Research the company culture and values, and express your enthusiasm for being part of their team. Mention why you believe you would be a great fit for their Lounge and how you can contribute to its success.
How to prepare for a job interview at Lounge Café Bars
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your enthusiasm and commitment to providing excellent customer service.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead your team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, showcasing your ability to set a high pace and maintain standards.
✨Know the Company Culture
Research the company and its values before the interview. Understanding their approach to hospitality and community engagement will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've overcome challenges in a fast-paced environment and be ready to discuss them in detail.
