At a Glance
- Tasks: Join our vibrant team as a Front of House Team Member, making customers feel welcome and happy.
- Company: Lounges are special places run by brilliant people, creating memorable experiences for all.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Why this job: Be part of a fun culture with great opportunities for personal development and career progression.
- Qualifications: Bring your energy and passion for hospitality; weβll teach you the rest!
- Other info: Experience exciting competitions, staff parties, and emotional support through the Licenced Trade Charity.
Bar and Waiting Team – Stroud
Lounges are pretty special places, and what makes them so special are the brilliant people who run them – and you\’ll be one of them. As a Front of House Team Member, you\’re a natural when it comes to making people feel welcome and comfortable.
You can read each customer. If there\’s someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You\’ll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring
- Bags of energy, your own personality – and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
Bar and Waiting Team - Stroud employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Bar and Waiting Team - Stroud
β¨Tip Number 1
Familiarise yourself with the Lounges brand and its values. Understanding what makes us special will help you connect with our team and show that you're genuinely interested in being part of our community.
β¨Tip Number 2
Practice your customer service skills in various scenarios. Whether it's dealing with a quiet coffee drinker or a lively birthday group, being adaptable is key to impressing us during the interview.
β¨Tip Number 3
Engage with our social media platforms like LinkedIn, TikTok, and Instagram. This will not only give you insights into our culture but also allow you to mention specific examples during your conversation with us.
β¨Tip Number 4
Showcase your passion for hospitality by sharing personal experiences. Whether itβs a memorable interaction with a customer or a challenge you overcame, these stories can highlight your natural talent and enthusiasm for the role.
We think you need these skills to ace Bar and Waiting Team - Stroud
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what the Bar and Waiting Team position entails. Highlight your relevant experience in hospitality and customer service, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your personality and energy, as well as your skills in hospitality. Include specific examples of how you've made customers feel welcome and comfortable in previous roles.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to adapt to different customer needs. Use a friendly tone and share a brief story that illustrates your customer service skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Lounge Café Bars
β¨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
β¨Demonstrate Adaptability
The job requires you to read different customers and adapt your approach accordingly. Prepare examples from your past experiences where you've successfully adjusted your style to meet varying customer needs. This will show your potential employer that you can handle diverse situations.
β¨Highlight Your Communication Skills
Good communication is essential in hospitality. Be ready to discuss how you've built rapport with customers or worked effectively within a team. Use specific examples to illustrate your ability to communicate clearly and positively.
β¨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Share what excites you about working in a bar and waiting team, and why you believe customer satisfaction is important. This passion can set you apart from other candidates.