At a Glance
- Tasks: Lead the Food & Beverage team to deliver unforgettable dining experiences.
- Company: Louma Country Hotel, a luxurious destination on the Jurassic Coast.
- Benefits: Private medical insurance, enhanced pension, annual leave, and performance bonuses.
- Other info: Opportunities for professional development in a dynamic and supportive environment.
- Why this job: Join a passionate team and shape exceptional guest experiences in luxury hospitality.
- Qualifications: Experience in food & beverage supervision and a passion for guest service.
The predicted salary is between 31500 - 38500 £ per year.
Job Description
About Louma
Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities.
With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting.
Join our passionate and dedicated team and help shape a world-class country hotel experience.
Role Overview
As a Food & Beverage Supervisor at Louma, you will play a key role in delivering exceptional dining experiences while leading and supporting our Food & Beverage team.
You will be responsible for ensuring the smooth day-to-day operation of our restaurant and bar services, maintaining high service standards, and creating memorable moments for every guest.
Working closely with the Food & Beverage leadership team, you will lead by example, inspire colleagues, and help create a welcoming and engaging atmosphere that reflects the quality, warmth and attention to detail that define the Louma experience.
This role is ideal for an experienced hospitality professional who is passionate about guest service, enjoys developing others, and thrives in a luxury hospitality environment.
What You'll Do...
- Lead and support the Food & Beverage team during service, ensuring exceptional guest experiences at all times.
- Deliver warm, professional and personalised service, setting the standard for the wider team.
- Supervise daily restaurant, bar and dining operations to ensure efficient and seamless service delivery.
- Support the training, coaching and development of team members, helping to build a high-performing and engaged team.
- Monitor service standards and provide guidance and feedback to ensure consistency and excellence.
- Develop a thorough knowledge of menus, ingredients, wine lists, beverage offerings and dietary requirements.
- Confidently communicate daily specials, seasonal dishes and farm-to-table offerings to guests.
- Build genuine rapport with guests, anticipate their needs and resolve any concerns professionally and effectively.
- Support the management of reservations, table allocations and service flow to maximise guest satisfaction.
- Communicate guest feedback, preferences and special occasions to relevant departments to enhance the overall guest experience.
- Assist with stock control, ordering, inventory management and the minimisation of waste where required.
- Ensure all Food & Beverage areas are maintained to the highest standards of cleanliness, presentation and compliance.
- Support the implementation and monitoring of health, safety and food hygiene standards.
- Act as a key point of contact during shifts and support the wider operational needs of the hotel when required.
- Undertake any other reasonable duties requested by the Food & Beverage leadership team.
What We're Looking For...
- Previous experience in a Food & Beverage supervisory role or a senior hospitality position.
- Strong understanding of restaurant, bar and guest service operations.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- Proven ability to motivate, coach and support team members.
- Excellent communication and interpersonal skills.
- Strong organisational skills and the ability to remain calm under pressure.
- Professional, confident and guest-focused approach.
- Experience handling guest queries and resolving issues effectively.
- Good understanding of food hygiene, health and safety requirements.
- Flexible approach to working hours, including weekends, evenings and peak hospitality periods.
- Knowledge of wine, food pairing and luxury hospitality environments would be advantageous.
What We're Offering...
- Private Medical Insurance
- Enhanced Pension Scheme
- Enhanced Annual Leave
- Life Assurance
- Performance Related Annual Bonus Scheme
- Opportunities for professional development and training
- Join Our Team
At Louma Country Hotel, we believe exceptional hospitality is created through genuine connection, outstanding service and strong leadership.
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Food and Beverage Supervisor in Bridport employer: Louma Farm & Retreat
Louma is an exceptional employer that offers a unique opportunity to be part of a luxury hospitality brand set in the stunning Dorset countryside. With a strong focus on employee growth, ongoing learning and development, and a collaborative work culture, team members are empowered to create memorable experiences for guests while enjoying benefits like private medical insurance and performance bonuses. Join us at Louma, where your passion for hospitality can flourish in an environment that values authenticity and meaningful connections.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Bridport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Louma Farm & Retreat. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Louma Farm & Retreat
Don't be shy about reaching out to Louma Farm & Retreat directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor in Bridport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Louma Farm & Retreat and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Louma Farm & Retreat
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
