At a Glance
- Tasks: Deliver exceptional dining experiences and create a welcoming atmosphere for guests.
- Company: Louma Country Hotel, a stunning venue on the Jurassic Coast.
- Benefits: Private medical insurance, enhanced pension, annual leave, and professional development opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Join a passionate team and make memorable moments for guests in a unique setting.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest service.
The predicted salary is between 22000 - 26000 € per year.
About Louma
Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting. Join our passionate and dedicated team and help shape a world‑class country hotel experience.
Role Overview
As a Food & Beverage Service Team Member at Louma, you will play a vital role in delivering warm, attentive and memorable dining experiences for our guests. Working as part of a passionate hospitality team, you will help create a welcoming and relaxed atmosphere across our Food & Beverage spaces. From greeting guests on arrival to delivering thoughtful, personalised service throughout their visit, you will ensure every interaction reflects the charm, quality and attention to detail that define Louma. This role is ideal for someone who enjoys engaging with guests, takes pride in delivering exceptional service, and thrives in a collaborative hospitality environment.
What You’ll Do
- Deliver exceptional guest service from arrival through to departure, ensuring every dining experience feels welcoming and memorable.
- Provide personalised food and beverage service, adapting your approach to suit each guest’s preferences and needs.
- Develop strong knowledge of menus, ingredients, sourcing, and dietary requirements to confidently guide guests through their dining experience.
- Share information about daily specials, seasonal dishes and farm-to-table offerings, helping guests connect with Louma’s approach to food and sustainability.
- Share information about the full range of Louma's activities & experiences while learning each guest’s individual preferences and interests to help tailor their stay.
- Build genuine rapport with guests, creating a warm and engaging atmosphere within the restaurant and dining spaces.
- Communicate guest preferences, feedback and special occasions to the wider hospitality team to ensure seamless service delivery.
- Assist with setting up and maintaining dining spaces to the highest standards of cleanliness, presentation and readiness.
- Support colleagues across service periods to ensure smooth operations and an exceptional guest journey.
- Maintain a professional and friendly presence when interacting with guests across the estate.
- Undertake any other reasonable duties requested by the Food & Beverage leadership team.
What We’re Looking For
- Previous experience within a restaurant, hospitality or Food & Beverage environment preferred.
- Naturally warm, engaging and confident with guests.
- A genuine passion for hospitality and guest experience.
- Strong communication skills and the ability to build positive relationships with guests and colleagues.
- A proactive, positive and reliable approach to work.
- Ability to work independently while contributing to a supportive team environment.
- Availability to work weekends, early mornings, evenings and peak hospitality periods.
What We’re Offering
- Private Medical Insurance
- Enhanced Pension Scheme
- Enhanced Annual Leave
- Life Assurance
- Performance Related Annual Bonus Scheme
- Opportunities for professional development and training
At Louma Country Hotel, we believe exceptional hospitality is created through genuine connection, thoughtful service and memorable moments. If you enjoy creating welcoming dining experiences and being part of a team that values care and attention to detail, we would love to hear from you.
Food an Beverage Team Member in Bridport employer: Louma Farm & Retreat
Louma Country Hotel is an exceptional employer that prioritises the well-being and growth of its team members. Nestled in the picturesque West Dorset, we offer a vibrant work culture where passion for hospitality meets opportunities for professional development, alongside benefits like private medical insurance and enhanced annual leave. Join us to be part of a dedicated team that creates unforgettable dining experiences in a stunning setting, while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Food an Beverage Team Member in Bridport
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Louma Country Hotel. Familiarise yourself with the dining spaces and activities. This will not only impress the hiring team but also help you connect your experiences to their unique offerings.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable dining experiences, think of examples where you've gone above and beyond for guests. Share these stories during your interview to showcase your passion for hospitality.
✨Tip Number 3
Be ready to chat about food! Brush up on your knowledge of menus, dietary requirements, and seasonal dishes. Being able to discuss these topics confidently will show that you're genuinely interested in providing personalised service.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for in our Food & Beverage Team Members.
We think you need these skills to ace Food an Beverage Team Member in Bridport
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences where you’ve gone above and beyond for guests, as this will resonate with us at Louma.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Food & Beverage Team Member. Highlight any relevant experience in restaurants or similar environments to show us you’re a great fit!
Be Personable and Engaging:We want to see your personality! Use a friendly tone in your application that reflects how you would interact with our guests. This helps us envision you as part of our team at Louma.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Louma.
How to prepare for a job interview at Louma Farm & Retreat
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Louma's menu and offerings. Understanding the ingredients, dietary options, and daily specials will not only impress your interviewers but also show your genuine interest in providing exceptional service.
✨Showcase Your People Skills
As a Food & Beverage Team Member, engaging with guests is key. During the interview, share examples of how you've built rapport with customers in the past. Highlight your ability to adapt your service style to meet different guest preferences, as this aligns perfectly with Louma's focus on personalised experiences.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in food and beverage service, and why you believe creating memorable dining experiences is important. This passion will resonate with the team at Louma, who value genuine connections.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how Louma fosters a supportive environment. This shows that you're not just interested in the job, but also in being part of a collaborative team that values care and attention to detail.
