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- Tasks: Oversee luxury facilities management and ensure top-notch guest experiences.
- Company: Join a prestigious hotel known for its exceptional service and luxury.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Lead a dynamic team and make a real impact in luxury hospitality.
- Qualifications: 3+ years in luxury property management and a passion for guest experience.
The predicted salary is between 60000 - 75000 £ per year.
In this role you will take responsibility for the highest standard management of all facilities and infrastructure for the Hotel and site, ensuring downtime of facilities and services is minimal and not experienced by the Guest through preventative maintenance, SLA’s and contingency.
Lead the proficient and efficient administration, coordination and governance of the internal Facilities Team and selected third-parties for the management of the extensive and diverse luxury operation aligned with budgets for:
- Building Maintenance
- Asset Management
- Projects
- Compliance
- Utilities
- Refuse and Pest Control
WHAT WE OFFER
- Competitive salary, commensurate with experience
- Performance-based bonus
- Voluntary benefits package enhancements
- Professional and developmental training opportunities
REQUIREMENTS
- Minimum 3 years’ experience in a Luxury Property / Facilities Management role
- Understanding of Guest Experience and Luxury Hospitality
- Ability to work 48 hours per week, including one weekend per month
- Flexibility and commitment to perform varied tasks as required to always find a positive solution
- Strong team player with the ability to work independently when needed
- Driving License
Head of Facilities employer: Louma Country Hotel
Contact Detail:
Louma Country Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Facilities
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.
✨Tip Number 2
Prepare for interviews by researching the company and its facilities. We want you to show off your knowledge about their operations and how you can enhance guest experience. Tailor your answers to reflect their values and needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. We can’t stress enough how important it is to be comfortable discussing your experience in facilities management and how it relates to luxury hospitality.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. It’s a great way to ensure your application gets noticed directly by the hiring team.
We think you need these skills to ace Head of Facilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Head of Facilities role. Highlight your experience in luxury property management and any relevant projects you've led.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for guest experience and how your background aligns with our values at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements in previous roles. Use metrics where possible to demonstrate how you’ve improved facilities management or guest satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Louma Country Hotel
✨Know Your Facilities Management Inside Out
Make sure you brush up on your knowledge of facilities management, especially in a luxury setting. Be ready to discuss your experience with building maintenance, asset management, and compliance. This will show that you understand the nuances of the role and can hit the ground running.
✨Showcase Your Guest Experience Focus
Since this role is all about ensuring a top-notch guest experience, prepare examples of how you've enhanced guest satisfaction in previous positions. Highlight any preventative maintenance strategies you've implemented that directly improved the guest experience.
✨Demonstrate Leadership Skills
As a Head of Facilities, you'll be leading a team and coordinating with third parties. Be ready to share specific instances where you've successfully managed teams or projects. Discuss your approach to governance and how you ensure everyone is aligned with the hotel's standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to facilities management. Think about how you'd handle emergencies, budget constraints, or unexpected maintenance issues. Practising these scenarios will help you articulate your problem-solving skills effectively.